Support & Training - Data
Data Department
Our data department is committed to providing users with the most up to date and accurate product data catalogues:
- Close collaboration with manufacturers ensures rapid creation and updating of database information
- Comprehensive data on dimensions, order codes, product descriptions, prices and technical data are included for every product.
- Accurate graphics, complete with photo quality textures and colours are maintained for every item.
- Automatic calculation of linear products eg length of cornice, pelmet, plinth and worktops
- Rigorous testing and verification procedures ensure accuracy and prompt availability of manufacturers' latest product data
Data Guarantee
This unique service offering will ensure that any corrections, updates or remedial amendments to the extensive range of catalogues that are maintained by Planit Fusion will benefit from a defined and guaranteed turnaround service.
Planit Fusion will guarantee the following:
- All remedial fixes will be completed within 5 days of notification
- Updates to non-drawn appliances catalogues will be completed within 3 days from the receipt by Fusion of the electronic information
- Updates to German Manufacturer catalogues will be completed within 7 days from the receipt by Fusion of the UK product catalogue
- The turnaround times for all other updates will be communicated to Fusion supported users by email providing a guaranteed delivery date.